Ratings & Reviews

Overall Rating

5
(72 reviews)
93.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Ashlee L. - |Recommended: YesI love the property, and location of my apartment — I would tell them that the rental office staff is very nice and professional and has helped us with so much so far.
response from property -Hi Ashlee, Thank you so much for your wonderful review and for taking the time to share your feedback with us! Our dedicated team is committed to providing a seamless move-in experience, down to the smallest detail, and exceptional service to all of our in a community that you can be proud to call Home! We are delighted to know that we have met that standard with you! Welcome Home, from your Lerner Springfield Square community! Wishing you, and yours, the very best in the coming New Year! Kindest regards, David Page
submitted by Phillip A. - |Recommended: YesN a — N a
response from property -Hi Phillip, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call Home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Stuart F. - |Recommended: NoNeeds some work — Neighbors keep leaving ripped bags of trash in the common areas instead of using the cans provided. Building is supposed to be secure but other tenants in the building keep breaking and rigging the door to stay open which decreases the sense of security. Only been here a few weeks and kind of regretting moving in here. Probably won't renew my lease when it is up.
response from property -Hi Stuart, Thank you for your review and for taking the time to share your feedback with us! We sincerely apologize that your experience with us has been anything less than exceptional and we appreciate you bringing this to our attention. Our team at Lerner Springfield Square is committed to providing the utmost care and exceptional service to you, and all of our residents. We will be forwarding this information to our Property Management team and somebody should be reaching out to you very soon! Our goal is to ensure that your concerns are promptly addressed and brought to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Shawn S. - |Recommended: YesResident — I really like how big the apartments are.
response from property -Hi Shawn, Thank you so much for your great review and for taking the time to share your experience with us! We take your feedback very seriously as it helps us to identify areas where we can improve our services to you, and all of our residents. We will be happy to pass along your comments to our Property Management team! Thank you for choosing to be a part of the Lerner Springfield Square community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Laurenci M. - |Recommended: YesNone — So so
response from property -Hi Laurenci, Thank you for taking the time to leave a review and for sharing your feedback! We sincerely apologize that your experience with our team at Lerner Springfield Square has been anything less than exceptional. We would like to know more, so we will be forwarding this information to our Property Management team and somebody should be reaching out to you very shortly. Our goal is to ensure that we promptly address your concerns and bring them to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Johan R. - |Recommended: NoAcceso a la pana talla de la puerta de la entrada al edificio — Ya hace un tiempo estoy tratando de terner acceso a esta pantalla en caso de que no tenga mi llave o cualquier razón pero por algún motivo no aparece mi nombre ni mi numero de Apartamento en el directorio
response from property -Hi Johan, Thank you for taking the time to leave a review and for sharing your feedback with us! Our team at Lerner Springfield Square is committed to providing an exceptional community living experience and we sincerely apologize if you feel that we have not met that standard for you. We will be happy to have a member of our Property Management team reach out to you to address your concerns and assist you with a satisfactory resolution. We look forward to this opportunity to restore your confidence in us! Have a great day! Kindest regards, David Page Hola johan Gracias por tomarse el tiempo para dejar un comentario y compartir sus comentarios con nosotros. Nuestro equipo en Lerner Springfield Square se compromete a brindar una experiencia de vida en un complejo excepcional y nos disculpamos sinceramente si cree que no hemos cumplido con ese estándar para usted. Estaremos encantados de que un miembro de nuestro equipo de administración de la propiedad se comunique con usted para abordar sus inquietudes y ayudarlo con una resolución satisfactoria. ¡Esperamos esta oportunidad para restaurar su confianza en nosotros! ¡Qué tengas un lindo día! Saludos cordiales, David Page
submitted by Sonia A. - |Recommended: YesAwesome apartments — I will recommend it
response from property -Hi Sonia, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Hever U. - |Recommended: YesHola — Muy buen ambiente
response from property -Hi Ullua, Thank you so much for the awesome review! We really appreciate you taking the time to share your experience with us. Our team works hard to make sure we deliver exceptional service to the entire community, so we are always especially pleased when our residents, like you, take the time to let us know that we have met that standard. Thank you for choosing the Lerner Springfield Square community as your home! We hope you have a great day! Kindest Regards, David Page Hola Ullua, ¡Muchas gracias por la increíble reseña! Realmente apreciamos que se tome el tiempo para compartir su experiencia con nosotros. Nuestro equipo trabaja arduamente para asegurarse de brindar un servicio excepcional a todo el complejo, por lo que siempre estamos especialmente complacidos cuando nuestros residentes, como tú, se toman el tiempo para informarnos que cumplimos con ese estándar. ¡Gracias por elegir la comunidad de Lerner Springfield Square como su hogar! ¡Esperamos que tengas un gran día! Saludos cordiales, David Page
submitted by Daniel M. - |Recommended: NoGood place and quiet — The company is good but the apartments at summer is to hot
response from property -Hi Daniel, Thank you for taking the time to leave a review and for sharing your feedback with us! Your comfort and safety is our priority, so we sincerely apologize that you have had concerns with the comfort of your home! If you feel that there may be a problem with your air conditioner unit, please do not hesitate to submit a work order and the maintenance team will be happy to perform a service call! We will be forwarding your information to the Property Management team and somebody should be reaching out to you very soon. Our goal is to make sure that your concerns are properly addressed and brought to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Matiullah A. - |Recommended: YesStaff — Kevin has been an awesome manager. The staff and the property have improved in my opinion since he has been here. I am leaving the community due to a relocating for a promotion. However, I have been very please living here.
response from property -Hi Matiullah, Thank you so much for your wonderful review! We appreciate you sharing your feedback with us! We think Kevin is pretty awesome too! We know that he will be very pleased that you have recognized him so graciously! Our entire team works hard to make sure that all of our residents are provided exceptional service as well as the best community living in the area. It is especially rewarding when our residents, like you, take the time to let us know that we have met that standard. Thank you for choosing Lerner Springfield Square! Best Wishes to you on your relocation! Kindest regards, David Page
submitted by A K. - |Recommended: YesToo good — Nothing
response from property -Hi A K M, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Edwin P. - |Recommended: YesKevin — Kevin has ven awesome. We are sorry here he is leaving
response from property -Hi Edwin, Thank you for your great review! We appreciate you taking the time to share your feedback with us. We agree, Kevin is awesome and we've been very fortunate to have him on the Lerner Springfield Square team! I know that he will be very pleased that you have recognized him so graciously. As you welcome your new Manager you'll see that he has the same commitment to providing exceptional service to you, and all of our residents, so we are confident that you will barely notice the transition! Thank you, again! We hope you have a wonderful day! Kindest regards, David Page
submitted by Anderson B. - |Recommended: YesOFFICE stsff — Kevin and the staff in the office are great
response from property -Hi Anderson, Thank you so much for the awesome review! We really appreciate you taking the time to share your experience with us. Kevin and his staff are great, and we're very fortunate to have them our team! I know that they will all be very pleased that you have recognized them so graciously! The entire team works hard to make sure we deliver exceptional service to the entire community, so we are always especially pleased when our residents, like you, take the time to let us know that we have met that standard. Thank you for choosing the Lerner Springfield Square community as your home! We hope you have a great day! Kindest Regards, David Page
submitted by Momena B. - |Recommended: YesNothing — Nothing
response from property -Hi Momena, Thank you for taking the time to leave a review! Our team at Lerner Springfield Square is committed to providing you and the entire community with exceptional service. We sincerely apologize that your experience has not met your expectations! We are forwarding your information to our Property Management team and somebody should be reaching out to you very soon! Our goal is to assist you with you any concerns that you may have and to bring them to a satisfactory resolution, and to restore you confidence in us! Thank you, again! We hope you have a great day! Kindest regards, David Page
submitted by Mesay A. - |Recommended: YesMs — Please fix the carpet
response from property -Hi Mesay, Thank you so much for your great review and for taking the time to share your experience with us! We take your feedback very seriously as it helps us to identify areas where we can improve our services to you, and all of our residents. We sincerely apologize for the concerns that you are having with your carpet. We will be sure to forward this information to our Property Management team and somebody should be reaching out to you very soon! Thank you for choosing to be a part of the Lerner Springfield Square community! We hope you have a wonderful day! Kindest regards, David Page