Ratings & Reviews

Overall Rating

5
(92 reviews)
93.5% of customers recommend this property

Rating Per Category

Parking
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Grounds
Construction
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Resident Reviews

submitted by Wilber G. - |Recommended: YesGreat job — Helpful staff
response from property -Hello Wilber, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Pauline M. - |Recommended: YesGreat Service — Very patient
response from property -Hello Pauline, Thank you so much for your wonderful review and for taking the time to share your experience with us! Our dedicated team is committed to providing exceptional service to all of our residents and a community that you can be proud to come home to! We are delighted to know that we have met that standard for you! Welcome Home, from your Lerner Springfield Square community! We hope you have a great day! Kindest regards, David Page
submitted by Yosselin D. - |Recommended: YesGreat staff — Very helpful
response from property -Hello Yosselin, Thank you so much for the awesome review and for taking the time to share your feedback with us! Our team works hard to provide exceptional service to you, and all of our residents. We appreciate you letting us know that we have met that standard for you. We're glad you chose Lerner Springfield Square. Have a wonderful day! Kindest regards, David Page
submitted by Fredy M. - |Recommended: NoN a — Nada
response from property -Hello Fredy, Thank you for your review and for taking the time to share your feedback with us! We sincerely apologize that your experience with our team at Lerner Springfield Square has been anything less than exceptional and we appreciate you bringing this to our attention. We will forward this information to our Property Management team and somebody should be in touch with you very shortly to properly address your concerns. We are committed to improving your resident experience. Have a great day! Kindest regards, David Page
submitted by Darwin M. - |Recommended: YesHelpful — Help same day in office for lease
response from property -Hello Darwin, We appreciate you taking the time out of your busy day to leave a review and to share your experience with us! Our team at Lerner Springfield Square works tirelessly to provide the utmost care and exceptional service to all of our residents in a community that you can be proud to call Home. We are very pleased to know that we have met that standard for you and we are truly grateful for your continued confidence in us! We hope you have a wonderful day! Kindest regards, David Page
submitted by Juan O. - |Recommended: YesNice complex to live — Nice area
response from property -Hello Juan, Thank you so much for your review and for taking the time to share your experience with us! Your feedback is essential as it helps us to identify areas where we can improve our services to you, and all of our residents. We will be happy to pass along your comments to our Property Management team! Thank you for choosing to be a part of the Lerner Springfield Square community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Pom C. - |Recommended: YesGreat office thanks — Thank you helping me
response from property -Hello Pom, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Ashlee L. - |Recommended: YesI love the property, and location of my apartment — I would tell them that the rental office staff is very nice and professional and has helped us with so much so far.
response from property -Hi Ashlee, Thank you so much for your wonderful review and for taking the time to share your feedback with us! Our dedicated team is committed to providing a seamless move-in experience, down to the smallest detail, and exceptional service to all of our in a community that you can be proud to call Home! We are delighted to know that we have met that standard with you! Welcome Home, from your Lerner Springfield Square community! Wishing you, and yours, the very best in the coming New Year! Kindest regards, David Page
submitted by Phillip A. - |Recommended: YesN a — N a
response from property -Hi Phillip, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call Home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Stuart F. - |Recommended: NoNeeds some work — Neighbors keep leaving ripped bags of trash in the common areas instead of using the cans provided. Building is supposed to be secure but other tenants in the building keep breaking and rigging the door to stay open which decreases the sense of security. Only been here a few weeks and kind of regretting moving in here. Probably won't renew my lease when it is up.
response from property -Hi Stuart, Thank you for your review and for taking the time to share your feedback with us! We sincerely apologize that your experience with us has been anything less than exceptional and we appreciate you bringing this to our attention. Our team at Lerner Springfield Square is committed to providing the utmost care and exceptional service to you, and all of our residents. We will be forwarding this information to our Property Management team and somebody should be reaching out to you very soon! Our goal is to ensure that your concerns are promptly addressed and brought to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Shawn S. - |Recommended: YesResident — I really like how big the apartments are.
response from property -Hi Shawn, Thank you so much for your great review and for taking the time to share your experience with us! We take your feedback very seriously as it helps us to identify areas where we can improve our services to you, and all of our residents. We will be happy to pass along your comments to our Property Management team! Thank you for choosing to be a part of the Lerner Springfield Square community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Laurenci M. - |Recommended: YesNone — So so
response from property -Hi Laurenci, Thank you for taking the time to leave a review and for sharing your feedback! We sincerely apologize that your experience with our team at Lerner Springfield Square has been anything less than exceptional. We would like to know more, so we will be forwarding this information to our Property Management team and somebody should be reaching out to you very shortly. Our goal is to ensure that we promptly address your concerns and bring them to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Johan R. - |Recommended: NoAcceso a la pana talla de la puerta de la entrada al edificio — Ya hace un tiempo estoy tratando de terner acceso a esta pantalla en caso de que no tenga mi llave o cualquier razón pero por algún motivo no aparece mi nombre ni mi numero de Apartamento en el directorio
response from property -Hi Johan, Thank you for taking the time to leave a review and for sharing your feedback with us! Our team at Lerner Springfield Square is committed to providing an exceptional community living experience and we sincerely apologize if you feel that we have not met that standard for you. We will be happy to have a member of our Property Management team reach out to you to address your concerns and assist you with a satisfactory resolution. We look forward to this opportunity to restore your confidence in us! Have a great day! Kindest regards, David Page Hola johan Gracias por tomarse el tiempo para dejar un comentario y compartir sus comentarios con nosotros. Nuestro equipo en Lerner Springfield Square se compromete a brindar una experiencia de vida en un complejo excepcional y nos disculpamos sinceramente si cree que no hemos cumplido con ese estándar para usted. Estaremos encantados de que un miembro de nuestro equipo de administración de la propiedad se comunique con usted para abordar sus inquietudes y ayudarlo con una resolución satisfactoria. ¡Esperamos esta oportunidad para restaurar su confianza en nosotros! ¡Qué tengas un lindo día! Saludos cordiales, David Page
submitted by Sonia A. - |Recommended: YesAwesome apartments — I will recommend it
response from property -Hi Sonia, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Springfield Square! Have a great day! Kindest regards, David Page
submitted by Hever U. - |Recommended: YesHola — Muy buen ambiente
response from property -Hi Ullua, Thank you so much for the awesome review! We really appreciate you taking the time to share your experience with us. Our team works hard to make sure we deliver exceptional service to the entire community, so we are always especially pleased when our residents, like you, take the time to let us know that we have met that standard. Thank you for choosing the Lerner Springfield Square community as your home! We hope you have a great day! Kindest Regards, David Page Hola Ullua, ¡Muchas gracias por la increíble reseña! Realmente apreciamos que se tome el tiempo para compartir su experiencia con nosotros. Nuestro equipo trabaja arduamente para asegurarse de brindar un servicio excepcional a todo el complejo, por lo que siempre estamos especialmente complacidos cuando nuestros residentes, como tú, se toman el tiempo para informarnos que cumplimos con ese estándar. ¡Gracias por elegir la comunidad de Lerner Springfield Square como su hogar! ¡Esperamos que tengas un gran día! Saludos cordiales, David Page